IT management & support
Monitoring, updates, security, support. We keep your IT running, usually before you notice anything was up.
IT from Schwaig near Nuremberg · since 1990
We run the IT. You
run your business.
From a single workstation to a data centre of your own: we look after companies across the Nuremberg metropolitan region. Dependable, personal and without the buzzword bingo.
The colleague who is
already up to speed.
Goldemar knows your programs: document management, ERP, CRM, inventory management and your IT. You tell him what needs doing and he does it, from the quotation through invoice checking to the posting. Nobody has to learn a piece of software for it, you simply talk to him.
Developed and operated by us at Wallfahrer GmbH.
Services
Your full service provider
Six areas, one aim: it works.
Collaboration
Teams, Nextcloud, ownCloud: secure collaboration and file sharing that does not feel like a toolbox.
Document management
DocuWare in the cloud or on your premises: file it fast, find it fast, audit proof. And never carry a ring binder again.
ERP with myfactory
Cloud ERP for mid sized businesses: purchasing, stock, CRM and accounting on one platform instead of in twelve spreadsheets.
Cloud
As an application service provider we deliver software and IT services online. From our own data centre, not from nowhere.
Inventory management
Mesonic WinLine: proven business software for trade, services and industry. From the quotation to the balance sheet.
Portfolio
Hardware and software we
work with.
A selection of the manufacturers and systems we supply, run and support.
Software
Hardware
Digital sovereignty
Your IT. Your control.
Your decisions.
Many companies are prisoners of their manufacturers: licence models, price jumps, forced updates. We build on open source and give the control back to you.
Transparency
Open source code instead of a black box. You know what runs on your systems.
Costs you can plan with
No licence escalation, no forced upgrades. Your IT costs stay predictable.
No lock in
You decide who you work with and for how long. Not the manufacturer.
Data in your hands
Your data belongs to you: on your own servers, with a partner of your choosing, or with us in the ISO 27001 certified data centre, backups included.
Longevity
Open source does not disappear when a manufacturer changes its business model.
Adaptability
Software that fits your processes. Not the other way round.
Email, backup, document management, virtualisation, network: run professionally, with real alternatives to Microsoft, VMware & co. You keep control. We look after the rest.
Cloud
The cloud that
fits you.
Private cloud
A dedicated environment, full control, the strongest data protection. For everyone who wants to know exactly where their data sleeps.
Public cloud
Scalable, available quickly, and you pay for what you use. Growth without investing up front.
Hybrid cloud
The best of both: sensitive data private, peak load public. We cut it to fit.
Office 365 backup
Microsoft does not back up your Office 365.
We do.
Deleted mail gone after 30 days, ransomware in OneDrive, a hijacked account. For all of that Microsoft provides no backup as standard. We do: Exchange, OneDrive and SharePoint including Teams, secured on servers in Germany, in line with the GDPR.
Three cents per gigabyte. Full stop.
Charged by the amount of data, not by the number of users. A thousand users with 1 GB of data? Still only three cents a month.
Figures
Figures that work for us.
2,000+
PCs looked after
400+
customer servers
150+
customers
100,000+
tickets resolved
Team
One team.
No hold music.
You do not reach a call centre here, but people who know your systems.
Udo Wallfahrer
Managing director · commercial side
Has run the company for three decades and runs your projects from the first conversation to go live. ERP, document management, training: that goes through Udo.
Dan Mitrea
Managing director · technical side
Servers, virtualisation, cloud architecture. When it runs, it was planned. When it does not, Dan is already on it.
Kathrin Maul
Management Assistant
Keeps the place together: administration, organisation, assistant to the management. Without Kathrin only the phone rings here.
Sophie Wallfahrer
Accounting
Accounts, year end, the overview. With Sophie every total adds up in the end.
Tobias Heuser
Software Solutions Specialist
Purchasing and support for ERP, inventory management and document management. Explains complicated processes so that they sound simple.
Simon Weber
Software Project Manager
Brings ERP rollouts and bespoke programming cleanly over the line. Made to measure rather than off the peg.
Niklas Eder
Trainee, IT systems management
Learning the trade from the technical side to the commercial one, and bringing fresh air along with him.
Noor Hasan
Trainee, application development
Clean code and a sharp eye: our trainee application developer.
Contact
Let us talk.
An emergency, a project or just a question: a ticket is quickest, the phone is the most personal.
Most personal
Phone +49 911 506365 0
Fax +49 911 506365 99
Write an email
Backup hotline: 0911 506365 30
In person
Wallfahrer GmbH
Bauhofstraße 4
90571 Schwaig, Germany